Our clients are our first priority.
We are here to maximize your mobility and healthcare potential. We can guide you and your family to make informed decisions regarding your current and future needs.
At Comfort Mobility Inc., it is our mission to treat everyone with the utmost courtesy and respect.
Our clients are like family.
A note to our clients regarding the recent COVID-19 Pandemic
Last Updated March 18, 2020
We understand that many of our customers (older individuals with underlying health issues) are exactly the population most at risk from COVID-19, and therefore we have an obligation to be extra diligent in being careful to not transmit this virus.
We also understand we provide essential services to support our customers with disabilities that cannot be simply put on hold until this pandemic has subsided.
Please respect the health and well-being of our staff and clients. If you are not feeling well, travelled outside of the country, or have been in close contact with an individual who has travelled or is ill, please delay your visit and contact your health care provider or call Telehealth Ontario (1-866-797-0000)
Therefore, we will continue to operate but will follow the below procedures:
Our first objective is the safety of our customer and our own staff but despite the above it is impossible for anyone to guarantee not transmitting this virus. It is ultimately the customer’s decision if they want visitors to their home during this period.
Until Further Notice, we have updated our office hours
Monday - Friday 8:30AM - 4:00PM
We may update this at any time as the circumstances change.
Comfort Mobility is sold out of the following items:
N95 & SURGICAL MASKS
HAND SANITIZER & RELATED INGREDIENTS
While we are working hard to fill orders & replenish stock,
at this time we cannot provide an ETA due to the global pandemic
We will not be accepting any new orders for these items at this time
"Hello Mr. Fase, I have been meaning to email you with an update on the use of my Nexus 3 rollator. I think if the people from ADP could have seen me trying to walk before, even with a cane, versus what I can do now with the rollator, they would definitely approve my need for this equipment. I have used it to walk around the blocks near our house, on several paved trails, on a gravel pathway at a local park, and inside the mall. It feels as if a miracle has occurred when I am using it and it is improving my strength because it is allowing me to walk upright and letting my hips and pelvis move as they should, so my sciatica pain has lessened and I can feel my upper legs getting stronger. Thank you so much for your prompt response to my call to Comfort Mobility and for bringing the rollator with you when you came for the assessment. Having it is allowing me to enjoy the good weather in ways I have missed for at least two years." - Miriam F.
"We were greeted by Linda the moment we walked in who set the expectation Comfort Mobility truly cares about service and their customers. She assisted us through the entire process, recommending so much when we just came in for eye surgery equipment. She even went out of her way to demo equipment and highlighting the features. The hospital recommended a particular toilet seat but we took Linda's recommendation and it was the best decision no doubt. We had a chance to speak to their technician, Jorge, who was very knowledgeable and detailed and we left knowing so much more then we expected. Thank you Comfort Mobility. Highly recommended on Temple Dr. and worth the visit." - Tom P. Google Review
"Helpful and easy to deal with. I am happy with the service I received from Julie, Cassandra and John from Comfort Mobility. I needed a wheelchair that would meet my needs. Speaking with Julie and the John on the phone about my situation, they where able to provide with the prefect wheelchair I was looking for. The reason for 5 stars is how friendly and how they understood exactly what I needed." - Christine P. Google Review
"Amazing service and selection. I can't recommend Comfort Mobility enough. When looking for a rollator for my father the in store staff were informative and very patient, showing us all the options and having us test them out. When it was (past)time to get the walker, John personally came to the rehab clinic and talked to my dads physiotherapists so that we could choose the best one." - Cat O. Google Review
"Really Great Service, friendly, accommodating and knowledgeable. I would recommend to anyone who needs this type of service. Thank you for
making our home safe!!!" - Cliff & Cathy G.
"Excellent people who go out of their way to make things work out for their customers. John was very thorough and helpful and made becoming an amputee an easier process and getting used to my new disability a smoother process. Julie made great suggestions for what I should consider for in home modifications. A great family run business." - Google Review
"Thanks so much for suggesting and providing a walker for mom. She appreciates the stability and security it provides until her knee is better.
Great idea." - Debbie W.
"Hired a mobility scooter for my visit to Windsor Canada. Efficient service, friendly people, super mobility scooter. Would use again on my next visit to Canada. Thank you." - Dorothy W.
"I can think of no type of business where service is more important. The attention to detail that is offered at Comfort Mobility is second to none. When dealing with such important health and mobility matters, a locally owned, family operated business focused on customer satisfaction is what you want.
And Comfort Mobility delivers." - Alan A.
"I would trust no one else. John knows what people need and won't stop till he's got it done." - Gilbert & Theresa D.
"John helped me with a wheelchair for a family member. He was knowledgeable & caring. His customer service was excellent. I would highly recommend him & his company!" - Dawn L.
"John Fase is a very knowledgeable and caring professional who helped with this life changing event. He was able to shed a light on many aspects that were new to me. Since it's a family business John took pride in doing a great job since it's his family's reputation on the line. I would highly recommend him and Comfort Mobility to anyone who has a need for assistive devices or any of the other areas he covers." - James F.
"Your company is so efficient and customer service oriented. I only expected the receipt for the rental, but the online one saved me time scanning -) Tyler installed the batteries and took the time to explain to us how to maintain a charge. He also showed us how to use the leg rest. We are very grateful for your firm outsourcing this item we called every firm in Windsor and were advised it was impossible. Well its nice to have a firm in Windsor that thinks outside the box and makes overcoming challenging circumstances possible. I spoke with M--- yesterday and advised her how pleased we are with your service. With certainty I know you'll be getting lots of referral business not only because of your fair pricing and exceptional customer service, but due to your firms willingness to go out of the way and outsource equipment for individuals with custom needs. Its nice to see a private firm that doesn't just take a one size fits all approach, but actually mindfully considers an individual needs. As a caregiver I will highly recommend your services in the future!. It truly is nice to know I can count on your firm to address our needs as they arise. Thanks again." - Sandra H.
"They delivered a rental manual wheelchair at home within of hours of requesting it. And no charge for the delivery (some stores charge $10 for it)."
- A. S.
"A great family run business. :)" - John C.
Wheelchairs, Manual & Power
Walkers, Scooters, Lift Chairs
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Bathroom Aids, Grab Bars
Bedroom Safety, Hospital Beds
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