Our Location
(Click for directions!)
2707 Temple Drive Windsor ON
519-988-1234
Open Monday - Friday
9:00AM - 4:00PM
Please see home page for info on our Covid-19 Procedures
Our Clients
Our clients are our first priority.
We are here to maximize your mobility and healthcare potential. We can guide you and your family to make informed decisions regarding your current and future needs.
Our Mission
At Comfort Mobility Inc., it is our mission to treat everyone with the utmost courtesy and respect.
Our clients are like family.
Service Technician / Shipping & Receiving – Home Medical Equipment
Comfort Mobility Inc. is a family owned and operated rehabilitation equipment dealer serving seniors and people with disabilities in Windsor and Surrounding. Our focus is on customer service, before and after a sale.
Comfort Mobility Inc. is not looking to just hire new employees, but to attract talented people with a desire to forge a career in a growing industry where care, creativity and attention to detail is the name of the game.
Position Summary
Service and repair of power and manual wheelchairs, scooters, and related mobility equipment
Make recommendations regarding the extent of repairs and suggest methods of improvement
Setup of new equipment and inspect for quality and accuracy
Assist Sales Representatives in service calls, primary set-up of custom equipment if required, assist in identifying equipment repairs/modifications
Delivery and Pick up of equipment including but not limited to wheelchairs, scooters, hospital beds, lifts, walkers, etc
Work to resolve safety concerns regarding equipment/products and bring to the attention of the Occupational Therapist/Director of Care and/or Sales Representative
Responsible for organization and cleanliness of warehouse
Receiving all equipment off trucks and entering information into our inventory system
Qualifications and Educational Requirements
Strong mechanical background including electrical and electronic
Ability to communicate effectively with members of a healthcare team
Ability to work independently in a demanding, fast-paced environment
Some knowledge of various disabilities and their functional limitations
Full G License required with good drive record
Ability to drive Service Van to deliver and set up equipment
Ability to lift 50lbs
High School Diploma required
Degree in Kinesiology, Nursing, or Occupational Therapy an asset but not required
Computer skills an asset
If this sounds like the job for you, please complete the form below.
Front Store Customer Service Representative
Position Summary
Responsible for acting as a liaison for Comfort Mobility. Assisting clients with product information, services provided, orders, errors, account questions, billing, scheduling appointments and more. In-Store representative capable of supplying clients with detailed product knowledge relating to their medical requirements.
Primary Responsibilities
Answer phone calls, schedule service appointments and in-store appointments
Greet clients warmly and ascertain problem or reason for calling.
Provide prompt, accurate and courteous responses to clients to resolve their issues quickly and effectively. Display active listening and superior customer service skills for both external and internal clients.
Collect client information, medical history and payment information and enter into Assyst Point of Sale System.
Assist with placement of orders for clients and sales representative’s clients.
Assist with Coordination of Rentals including preparation of equipment, data entry, and payment collection.
Advise on company information including but not limited to hours of operation, directions to location, products, and services available, funding information available (ADP, direct billing to Green Shield, ODSP, WSIB, Veteran’s, etc.)
Assist with entering Sales Representatives quotes into POS system, confirming client insurance coverage, checking applications for funding to insure accuracy.
Suggest solutions when product malfunctions, handle warranty recalls or replacements.
Sell products and services to clients by phone or in-store.
Maintaining show room inventory and cleanliness.
Job Requirements
Experience in Customer Service and/or Sales
Ability to multi-task and stay organized
Critical thinking and problem-solving skills
Communication Skills and experience working on a team
Exceptional computer skills, experience working with Word, Excel, Outlook.
Reliable transportation to and from work daily
If this sounds like the job for you, please complete the form below.
job opportunity in Windsor